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Membership is open to any firm which does business in the West Dunbartonshire Council area, subject to the Trusted Trader Code of Practice.

Application Form

Application form

Contact us for more information:

Trusted Trader Applications

Trading Standards Service
Aurora House,
3 Aurora Avenue,
Clydebank, G81 1BF

Telephone: 0141 951 7957
Email: trusted.trader@west-dunbarton.gov.uk

Appeal Process

If an applicant is refused access to the scheme or a current member has had their membership revoked then an appeals procedure is in place.

To start this process the applicant should write to the

Manager of Regulatory Services,
Council Offices,
Aurora House,
3 Aurora Avenue,
Clydebank, G81 1BF

 

  1. Appeals will be assessed by the Manager of Regulatory Services.
  2. Appeals will be conducted in writing and in some cases by way of a personal hearing.
  3. The decision of the head of department will be binding on all parties concerned, and the findings will be explained to the appellant in writing.
  4. Any costs incurred by the appellant in attending the appeal process will be borne solely by the appellant.
  5. Appeals must be received within 14 days of notification of refusal or revocation of membership.