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Consultation Checklist (Appendix 9)

Consultation Checklist

 

  • Plan it using the Consultation Mandate and the Toolkit

  • Put your consultation into the Covalent Consultation Module and, for bigger consultations, into the partner consultation calendar (contact Community Planning and Policy on 01389 737231, email:  pauline.kenney@west–dunbarton.gov.uk)

 

Double check that you know:

 

  • Who to consult – have you thought of everyone?

 

  • Whose views will be most influential?

 

  • That you have thought of the right issues and questions to focus on. 

 

  • That you have selected the most appropriate method(s). 

 

  • How much it will cost and where the money is coming from.

 

  • What decisions will be affected and when.

  

Ensure that you have:

 

  • Used plain English and no jargon. 

 

  • Avoided any leading or ambiguous questions.

 

  • Piloted your survey and focus group questions in advance.

 

  • Thought about different people's preferences in terms of methods.

 

  • Offered a choice of consultation methods to suit preferences.

 

  • Thought about involving 'hard to reach people'.

 

  • Made information accessible in terms of language and formats

 

  • Planned for how the views of different stakeholder groups will be      balanced against each other.

 

  • Given people plenty of time to respond.

 

  • Decided who will do the consultation, in-house or an agency.

 

  • Successfully built consultation into your service review and planning process.

  

Double check that participants will know:

 

  • Who is being involved and why.

 

  • What decisions will be influenced.

 

  • Who will take these decisions?

 

  • When the decisions will be taken.

 

  • How the results will be fed back to them.

 

  • That anonymity will be respected (if requested).

 

  • Who they can contact about the exercise.

 

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