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Opening Times

Monday 9:30 AM - 4:30 PM
Tuesday 9:30 AM - 4:30 PM
Wednesday 9:30 AM - 4:30 PM
Thursday 9:30 AM - 4:30 PM
Friday 9:30 AM - 4:30 PM
Saturday Closed
Sunday Closed

Visit the One Stop Shop

Council Information Officers deliver a wide range of services confidentially and sensitively from the One Stop Shop and these include: 

  • Housing matters including homelessness
  • Repairs
  • Financial - Council Tax, rents, benefits, creditors & debtors queries
  • Pest Control service requests
  • All payments using online self serve, online assisted, cash/card payment processing via kiosk
  • Waste Management - special uplifts, replacement & damaged bins, waste collection routes, recycling advice
  • Free school meals & clothing grants applications
  • Elderly Welfare Grants applications
  • National Entitlement Cards/Young Scot
  • Complaints/commendations

The One Stop Shop will continue to develop and expand on services delivered to customers in the community. 

The One Stop Shop offers customers an open and welcoming environment to contact the Council and partner agencies.  Customers can self serve by using the public access PC's, have face to face transactions or use telephone contacts.  Assistance is readily available and we offer private and semi private facilities for all transactions.