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The Regulator monitors, assesses and reports regularly on how social landlords deliver their services to tenants and other customers.

'How we regulate' has been written to help tenants, homeless people and other service users find out more about the work of the Regulator and explains what tenants can do if they want to find out more about their landlord, what they can expect from their landlord and how to raise concerns.

Guide for tenants and service users