Skip to content

Who are The Public Reassurance Team?

The Public Reassurance Team (PRT) was established in May 2010 as part of a major restructuring of West Dunbartonshire Council's Anti Social Behaviour Services, to further complement existing services in tackling anti social behaviour and environmental issues. The team is made up of one Public Reassurance Officer and six Public Reassurance Assistants.

What is public reassurance?

Their main role is to work closely with Police Scotland using the ACPOS Reassurance Strategy to engage with communities and formulate appropriate problem-solving approaches in areas that are affected by high levels of anti social behaviour and crime.

Public Reassurance Assistants and Police Officers will work very closely with local residents, Registered Social Landlords (RSL's) and commercial partners to address major areas of concern within their communities and collectively identify where resources would be most efficiently and effectively allocated.

What is a public reassurance area?

An Area that has been designated "Public Reassurance" is evidence-led and based on police/Council complaints and analysis.  To date, Public Reassurance Area's have been located in 'hot spot locations' with high concentrations of anti social behaviour and related environmental decay.  

West Dunbartonshire's Anti Social Behaviour Task Group, (part of the safe and strong communities thematic group) which itself fits within the framework of West Dunbartonshire CSP, meeting monthly to discuss all relative issues and Public Reassurance Areas (PRAs) the decision will come from this working group to where an area will be classified as Public Reassurance and this will then be delivered by the Public Reassurance Team and Strathclyde Police.

Current public reassurance areas are : Faifley, Westcliff & South Drumry

In addition to this public reassurance team are involved in many community safety initiatives such as:

  • Shop a dealer campaign
  • No cold calling
  • Agent purchase

They are involved in many problem solving groups such as the Fire Reduction group and the ASB task group