The Environmental Health (EH) Section, like the rest of the Council, is committed to the continuous improvement of its service standards and the quality of service we provide to citizens of West Dunbartonshire. To measure how effectively and efficiently we are doing this, we regularly consult with a randomly selected sample of service users by conducting postal questionnaire surveys to give them the opportunity to give us feedback on their experiences.
The EH Section and Council have also pledged to promote Equal Opportunities and monitor this by enclosing an Equal Opportunities Monitoring Questionnaire along with the Service User Survey Questionnaire.
View the Annual Summary Results for:
2004-2005
2005-2006
July - September 2007
October - December 2007
January - March 2008
We also regularly consult with randomly selected samples of local businesses by conducting postal questionnaire surveys to give them the opportunity to give us feedback on their experiences regarding our regular business inspections which we are required to do by statute.
Again, the EH Section and Council have also pledged to promote Equal Opportunities and monitor this by enclosing an Equal Opportunities Monitoring Questionnaire along with the Business Inspections Survey Questionnaire.
View the Annual Summary Results for:
2004-2005
2005-2006
View the results of the Business Inspections Survey for:
November 2006
July 2007
Jan - Mar 2008
Expenditure
View the Environmental Health Gross Expenditure for 2007-2008.
View the Environmental Health Budgeted Expenditure for 2008-2009.
Complaints
If you are unhappy with the service we have provided, please use the Council's complaints procedure (Link to WDC Complaints Procedure required), as this will allow us to deal with your problem as quickly and effectively as possible.
Need to compliment, comment or complain about the Environmental Health Section? Download step by step instructions.
Compliments, Suggestions or Complaints Regarding Environmental Health
Complaints about the Service 2007 - 2008
Compliments
2006 - 2007 User Survey Compliments
2007 - 2008 User Survey Compliments
