Domestic residual waste – Grey/Green bin collection
Alternate weekly collection service areas - The residual waste receptacle is a 240 litre grey/green wheeled bin, which is collected on a fortnightly basis on the alternate week to the brown bin for garden waste and food waste, and blue bin for dry recyclate. Only authorised allocated wheeled bins will be serviced.
Container allocation policy
Alternate weekly collection service – 1 x 240 litre grey or green bin, 1 x 240 litre blue bin 1 x 240 litre brown bin plus 1 food waste caddy. Excess waste such as bags and boxes will NOT be collected along with any bins. Overfilled bins with bin lids that cannot be closed will not be emptied. Excess waste should be taken to the nearest Household Waste Recycling Centre.
Missed Bins (all colours of bin)
If a householder reports that their bin wasn’t emptied either because they presented it late or forgot to present it, the service will return for the bin when it is convenient. Persistent late presentation of bins is not acceptable. If a bin was missed due to operator oversight, it will be uplifted within 3 working days of it being reported to Fleet and Waste Services.
If a bin has been reported as contaminated or over full of excess waste (open lids) the bin will not be uplifted and the householder will be required to remedy the situation prior to their next regular uplift.
Finally, please note;
The new waste collection service requires you to put your bins out for collection on your scheduled collection day by 6.30am, with the lids closed; the only difference is that each week it will be different coloured bins. Excess waste such as bags and boxes will NOT be collected along with any bins. Overfilled bins with bin lids that cannot be closed will not be emptied. If a bin has been reported as contaminated or overfull of excess waste (i.e. lid open) the bin will not be uplifted and the householder will be required to remedy the situation prior to their next regular uplift. Excess waste should be taken to the nearest Household Waste Recycling Centre. Additional recycling bins are available to residents on request;
Remember, from March 2011 your new service will be;
Blue bin is collected every 2 weeks.
Brown bin is collected every 2 weeks.
Residual waste bin is collected every 2 weeks.
