We aim to assist vulnerable people, of all ages, to live independently within their own homes wherever possible.
Our staff are committed to the management and provision of
a flexible, responsive, seamless, high quality Care at Home
service, taking full account of user and carer needs.
Who is the service for?
We help people who:
- are leaving residential care or hospital and need help when
they get back home;
- need short-term help until they are 'back on their feet' and
doing the things they did before an illness or a stay in hospital
- are in danger of being admitted into hospital, residential or
We can provide care for:
- adults with dementia (for example, people who show signs of
memory loss and confusion);
- adults with a number of different disabilities;
- adults with mental health problems; and
- people leaving hospital who need some help with everyday tasks
such as washing-up and taking medicine
What care can we provide?
Help with everyday tasks such as:
- assistance with personal tasks i.e. washing, dressing,
toileting and personal hygiene, prompting medication
- assistance with meal/snack preparation
- help with shopping and laundry
- collecting prescriptions, pensions and paying bills
- help with light domestic tasks and
- help and advice with claiming the benefits you are entitled
Some things that we cannot do, such as:
- the kind of jobs that nurses would normally do, like changing
your bandages or feeding you through a tube; or
- using dangerous cleaning substances such as ammonia or
- not climbing on anything to reach high surfaces
If you think you, or someone you know, needs help at home then
read how to
request the service and what happens next.