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Tenant Handbook

Our tenant handbook provides you with information about our housing services. It explains your rights and responsibilities as a tenant, and our rights and responsibilities as your landlord. We have tried to keep the information brief so you can refer to it easily. We hope that you find the handbook useful and that it helps you to understand our services. If you need any more information, your housing officer will be pleased to help you.

Tenant Handbook

Repairs Handbook

The handbook is available in different formats on request.  If you have any comments about its content or the way it is set out, or if you would like it in large print or in another language please contact us.

Making sure that our handbook is accessible and contains the information our tenants want is important to us.  We will be reviewing our handbook this autumn.  If you would like to help us review it please contact us.

We also produce a Sheltered Housing Tenant handbook for our sheltered housing tenants.