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Need a housing repair, want to pay your rent or find out what benefits you are entitled to? We can help with all this and more.

Tenants and residents groups are community groups made up of local volunteers who come together to promote the interests of tenants and residents in their area.

The groups provide a collective (and stronger) voice for tenants in the area, and an organisation which can lobby to get changes made and act as a focus for consultation.  Most offer advice to local people and represent their communities when working with the Council and some provide other services such as gala days, or gardening or bingo clubs.

Setting up a tenants and residents group

If there isn't a tenants and residents group in your area you can start one up.  We can support you through each of the steps and provide training which will help your group to develop skills in organising and chairing meetings and secretary and treasurer duties.  We will also provide you with funding to meet costs to hire venues, advertise your meetings, travel, stationery and any other costs associated with you setting up and running a tenants and residents organisation.  We will make sure that you are not out of pocket, that you are supported and that your group progresses at a pace with which you are comfortable.  A basic guide for starting and running a Tenants and Residents Association effectively and independently is available to download.

Basic Guide

A directory of tenants and residents groups in West Dunbartonshire

Useful Information for Tenant and Resident Associations

Guidance on Group Roles:

The Chairperson

The Secretary

The Minute Secretary

The Treasurer

Committee Members

Guidance on Tenant and Resident Group Meetings:

Setting your agenda (PDF 104KB)

Minute of your meeting (PDF 88KB)

Annual General Meetings (PDF 139KB)

Public Meetings (PDF 86KB)

Inviting others to your meetings

Decisions- How to make good ones

Guidance on Finance:

How to apply for Tenant Participation grants

Tenant Participation Grant Form (PDF 135KB)

Expenses Claim Form (PDF 63KB)

Financial Statement Form (PDF 74KB)

Itemised expenditure

General Guidance:

Group Model Constitution (PDF 74KB)

How to produce a TRA Newsletter (PDF 94KB)

Funding Guide for Tenant and Resident Associations (PDF 741KB)

Housing (Scotland) Act 2014 A Guide for Tenants (PDF 396KB)

Reporting a Repair to your Community Flat

Provision of References for Volunteers

TP Reference Request Form