If you are homeless, or about to be, our homeless service provides free advice and information to people who are concerned about their housing situation.
Homelessness can happen to anyone and can often be prevented if advice and assistance is provided at an early stage. Where homelessness cannot be prevented, there are steps that can be taken to reduce the harmful effects.
If you think that we have made a wrong decision, by law, you have the right to appeal. You will have 21 days after you get your decision to make an appeal.
If you have presented as homeless and have been found to be unintentionally homeless then your caseworker will apply for a house on your behalf.
Homeless Services provide a 24 hour service every day of the year.
Often people who find themselves homeless, or about to be, need advice and assistance from other services and agencies.
West Dunbartonshire Council has legal duties to people who are homeless or about to be.
If you find yourself homeless, or about to be, the following will explain what you should expect.
If you are homeless or threatened with homelessness, you should contact your local Homelessness Casework Team as soon as possible, to arrange an appointment.