If you don’t agree with the number of points that have been awarded to you, you should first contact the local area housing office that assessed the application. If you still don’t agree with our decision you can appeal. A senior officer who was not involved in the initial decision will reassess your application. You should make your appeal in writing to the Team leader, Allocations. If you want any more information on appeals, you can ask for a copy of our appeals procedure from any of our local area housing offices.
