West Dunbartonshire Advice Partnership comprises of the following advice agencies:

  • Working4U, West Dunbartonshire Council
  • West Dunbartonshire Citizens Advice Bureau, and
  • Clydebank Independent Resource Centre

The vision and aims of the partnership is:

'To deliver advice services that make a positive impact on the well being of individuals and local communities by promoting social justice and the rights of the individual'

'To establish, manage and sustain an innovative and responsive partnership organisation which plays a full and productive part in tackling poverty through the provision of free, high quality independent information, advice and advocacy services to our local communities'

Improved models of joint working are being developed across the Advice Partnership, and along with our work with other key partners, will result in improved community services for all.

What do we do?

Working4U, Citizens Advice Bureau and the Independent Resource Centre all provide the following:

  • Income Maximisation
  • Advice on what benefits/discounts you are eligible for and how to claim them
  • Assist with completion of forms
  • Helping to further your claim if you have been refused
  • Benefit Appeal Tribunal representation
  • Energy/fuel advice
  • Debt management
  • Dealing with, and negotiating with creditors on your behalf, including Court Representation
  • Dealing with insolvency issues
  • Explain available options when faced with financial problems
  • Help with assessing eligibility for Trust Deeds, Bankruptcy and Minimal Asset Process
  • Help prepare financial statements and give budgeting advice where possible
  • Housing advice
  • Information on grants

Working4U also provide the following:

  • Direct referral to access other Social Care and Council services
  • An integrated service with Employability and Community Learning and Development to assist with journey to training and employment
  • Home visits, in circumstances where people cannot manage into our offices
  • Specialties in people with Cancer, Mental Health, Addictions, Learning Disability and other Long Term Conditions

Citizens Advice Bureau 

  • Employment law issues
  • Consumer advice 
  • Help with Tax queries
  • Advice on rights in relation to legal or immigration issues 

The CAB offers free, confidential advice face-to-face or by phone, and can be contacted as follows:  

Citizens Advice Bureau Website

179 High Street, Dumbarton, G82 1NW              01389 744690      

63 Kilbowie Road, Clydebank, G81 1BL                0141 435 7590

77 Bank Street, Alexandria, G83 0LW                  01389 752727

Clydebank Independent Resource Centre 

  • Disability behaviour advice, including use of a sensory room
  • Advice on Autism

The IRC offers free, confidential advice face-to-face or by phone.  

627 Dumbarton Road, Clydebank, G81 4ET         0141 951 4040


Useful Contacts

Department for Work and Pensions (DWP) 


National Debtline 

The Pension Service 

HM Revenue and Customs - Tax Credits 

HM Revenue and Customs - Child Benefit 

Jobcentre Plus 

Turn2us - check your benefits entitlement 

National Benefit Fraud Hotline


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