We use cookies, which are small text files, to improve your experience on our website and to show you personalised content. You can allow all or manage them individually.
Cookies
We use cookies, which are small text files, to improve your experience on our website and to show you personalised content. You can allow all or manage them individually. You can find out more on our cookie page at any time.
These cookies are needed for essential functions such as making payments. Standard cookies can’t be switched off and they don’t store any of your information.
These cookies gather information such as how many people are using our site or which pages are popular to help us improve customer experience. Switching off these cookies will mean we can’t gather information to improve the experience.
We are legally required to hold some types of information for certain periods of time. We set retention periods for all types of personal data and review data accordingly. For example we will hold:
Financial data for 7 years
Accident data for 3 years (or until the individual reaches 21 years old)
Membership contracts, direct debit mandates for 1 year after leaving
Any health data for programmes, 1 year after leaving
Name and address for community programmes will be held for 1 year after leaving
Any health data from our gym inductions or gp referrals will be held for 1 year
Information from customer comments cards for 1 year
Information from enquiries will not be retained after contact has been made.