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Why do we need your personal information and what do we do with it?

You are giving us your personal information to allow us to process your response to a survey. We also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records.

Legal basis for using your information

We provide these services to you as part of our statutory function as your local authority. You can find more details of our role on the privacy page. Processing your personal information is necessary for the performance of a task carried out in the public interest of the council.

Who do we share your information with?

We are legally obliged to safeguard public funds so we are required to verify and check your details internally for fraud prevention. We may share this information with other public bodies (and also receive information from these other bodies) for fraud checking purposes. We are also legally obliged to share certain data with other public bodies, such as HMRC and will do so where the law requires this. We will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate. Your information is also analysed internally to help us improve our services. This data sharing is covered in our full privacy statement on our website. It also forms part of our requirements in line with our Records Management Plan approved in terms of the Public Records (Scotland) Act 2011.

For the purposes of this survey, we will share your information with the Scottish Government.

The Scottish Government in turn may allow third party organisations, such as researchers or charities, access to this information.

How long do we keep your information for?

We only keep your personal information for the minimum period amount of time necessary. Sometimes this time period is set out in the law, but in most cases it is based on the business need. We maintain a records retention and disposal schedule which sets out how long we hold different types of information for.

Your rights under data protection law

Access to your information

You have the right to request a copy of the personal information that we hold about you.

Correcting your information

We want to make sure that your personal information is accurate, complete and up to date. Therefore you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information

You have the right to ask us to delete personal information about you were:

  1. You think that we no longer need to hold the information for the purposes for which it was originally obtained
  2. You have a genuine objection to our use of your personal information - see Objecting to how we may use your information below
  3. Our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use your information 

You have the right at any time to tell us to stop using your personal information for direct marketing purposes.

Restricting how we may use your information 

In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information. This right might also apply if we no longer have a basis for using your personal information but you don't want us to delete the data. Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Please note that some personal data provided may be used by Scottish Government for statistical and research purposes. Please note that once the final dataset is passed to Scottish Government, we may not be able to restrict some of your personal data. However, please note that all personal data will be anonymised before it is published by Scottish Government.

Information you have given us about other people

If you have provided anyone else's details when participating in the consultation, please make sure that you have told them that you have given their information to West Dunbartonshire Council. If they want any more information on how we will use their information they can visit our Privacy page or email dataprotection@west-dunbarton.gov.uk.