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Household Items

We operate an uplift service to help you dispose of large household items. We aim to pick up general household and white goods items within ten working days after receiving your payment, however this timescale is only a guide, which means it could take longer than the guideline of 10 working days.

Items we will collect:

Beds, Bicycles, Carpets, Cookers, Desks, Furniture, Fridges (not Commercial), Freezers (not Commercial), Garden furniture, Lino, Sideboards, Settees (sofas), Tables, Wardrobes......

We charge £16.22 in advance for this service which can be arranged by calling the Contact Centre on 01389 737000.

If you have a large number of items this will cost more and we will carry out a visit to your home to assess how much the cost will be, which will also have to be paid in advance. This is charged as timed work and will start at £74.60 per hour.  

Where to leave your items:

Please make sure that all items you want collected are kept together in a safe and easily accessible point for pick up.

Once you have requested your uplift you must ensure that:

  • All items to be uplifted are placed at the agreed collection point;
  • Bags of waste can be picked up by one person, do not overfill;
  • Planks of wood must be no longer than four feet in length and tied in bundles;
  • Branches/hedge clippings must also be no longer that four feet in length and should be either bagged or tied with string/rope;
  • If the item is a carpet it should be rolled up and tied with string/rope and stored in an upright position. Mattresses where possible should also be stored upright and covered.
  • That items such as sofas, beds  and mattresses are covered as soaked items may not be collected on the day by Operatives due to the weight of the item;
  • Laminate flooring must be stacked neatly and tied together;
  • Be aware of the Health & Safety of Operatives in that items are presented properly and that there are no sharp objects, hazardous material and bags are not overfilled.

Please be advised that it is an uplift service that we provide and not a garden clearance service.

Items we will not collect:

Asbestos, Car Tyres, Chemicals, Concrete Slabs, Commercial Waste, Hazardous materials, Industrial containers, Rubble, Sand, Stone, Soil, Brick.....

Household Construction Waste

If you need construction waste such as kitchen units, bathroom suites, internal doors or any items from home improvements collected, we will charge a minimum of £55.57 and will again carry out a home visit to advise you of the total cost. 

You can take any bulky items to our Household Waste Recycling Centres free of charge.

To reduce the waste you throw out please consider donating your reusable items to charity shops or redistribution schemes as they need donations now more than ever before.

You can donate

  • Books
  • crockery
  • home wares
  • Clothes for children, men and woman
  • Ornaments
  • DVDs, Games and CDs
  • bric-a-brac
  • mobile phones

... the list is endless!

As well as donating items that are in a good quality, reusable condition for the charities to sell in store, some also now collect lower quality textiles. These are recycled and raise further funds for the charity.

Donate furniture

Furniture in good condition can be donated to Home from Home, who redistribute it to residents in need of affordable, second-hand furniture. Home from Home can be contacted on: 01389 733733.