It is the aim of Home Care to assist vulnerable people, of all ages, to live independently within their own homes wherever possible. The staff are committed to the management and provision of a flexible, responsive, seamless, high quality home care service, taking full account of user and carer needs.
Services are provided after an assessment of need has taken place. The assessment will be undertaken by a member of the staff from Social Work, Housing or Health.
Use the following link to view the document "
Access to Community Care Services in West Dunbartonshire (PDF 183KB)" which provides further information on the Assessment process.
While home care is delivered to a wide range of service user groups, priority will be given to those who are:
- At risk of being admitted to hospital or care;
- To aid early discharge from hospital;
- People who are terminally ill; and
- Those people with personal care needs.
Services Available
- Assist with personal tasks i.e. washing, dressing, toileting and personal hygiene, prompting medication;
- Assistance with meal/snack preparation;
- Help with shopping and laundry;
- Collecting prescriptions, pensions and paying bills; and
- Help with essential housework.
Other services can also be provided if necessary. This should be discussed with the person who assesses you.
Charging Policy
Free Personal Care will be provided to eligible persons aged 65 and over. There are some home care tasks which are eligible for charge. Prior to any charge being applied, a full benefits check will be carried out. The amount of the charge will be calculated on the basis of your income and not on the level of service provided.
View a PDF copy of the Scottish Government Free Personal Care leaflet (544Kb)
How do I make a referral?
Referrals can be made by social work, health and housing staff as well as friends, relatives or yourself. If you wish to make a referral please contact the Duty Officer at the following Social Work Departments.
Dumbarton/Vale of Leven
Department of Social Work Services
6-14 Bridge Street
Dumbarton
G82 1NT
Tel: 01389 737020
Clydebank
Department of Social Work Services
Rosebery Place
Clydebank
Tel: 0141 562 8800
Emergency Contact (outwith normal office hours) - Standby Services - 0800 811505
If you require further information please send an email detailing your enquiry.
