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Check water quality is drinkable. Contact Scottish Water on 0800 0778 778 if you are unsure.
Wait for confirmation that it is safe to turn on electricity and gas.
Get an electrician to check affected electrical products flood before using them.
Wash hands thoroughly after contact with flood water or silt.
Contact your insurance company, and make an inventory of all damaged goods, including food.
Dispose of contaminated food. Contact insurers before disposing of anything.
Take extra care when preparing food.
Ensure surfaces are clean and disinfected and free from contamination.
Keep food away from damaged areas that harbour germs.
Keep exposed food in a sealed container.
Make sure taps are clean before using them for the first time.
Always wash your hands before preparing food.
Do not try to salvage damaged food.
Food containers with screw tops or snap lids should be discarded as they cannot be safely disinfected
If there is a bottle-fed baby in the house make sure their water is boiled and do not use bottled water unless it is recommended by a doctor or health visitor. Some bottled water is unsuitable for babies.
If you swallow mud or contaminated water contact your doctor immediately.
Replace any manhole covers that may have become dislodged if you can do this safely without risk to yourself.
Keep children and pets away from floodwater. Ensure affected areas have been thoroughly cleaned and dried out before allowing children to play on them.
Check that paving has not become hazardous or dislodged.
Is your ground floor timber? Do you need to pump out water under the floor?
Is your home secure? Do not leave doors unlocked if you are leaving your home empty.
Beware of rogue traders trying to cash in on flood damage.
Ask tradesmen for identification. All gas, electricity, Scottish Water, and Council staff carry identification.
Clean and make safe any dangerous, contaminated and slippery surfaces.
Flooding can be a very traumatic event. If you need emotional or financial support there are a number of agencies you can contact:
The Samaritans will provide emotional support and can be called on 01738 626 666.
Contact your bank to try and arrange a holiday from mortgage payments if required.