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Macmillan @ West Dunbartonshire Libraries: analysing the impact of our services

Independent evaluators, Rocket Science and Consilium UK Ltd. have now completed their 2 year evaluation of the Macmillan @ West Dunbartonshire Libraries services. The 3 reports produced over this 2 year period; Baseline, Interim and Final reports can be read below:

Macmillan @ West Dunbartonshire Baseline Report (2017)

In October 2015 Macmillan @ West Dunbartonshire Libraries was launched. This programme represents a partnership between Macmillan Cancer Support, West Dunbartonshire Libraries and Glasgow Life, and its innovative approach was designed to provide a more co-ordinated approach to service delivery across two neighbouring local authorities. This baseline report outlines the work done to date on this evaluation.

 Baseline Report

Macmillan @ West Dunbartonshire Interim Report (2017)

Rocket Science and Consilium were asked to conduct a two-year evaluation of Macmillan @ West Dunbartonshire Libraries including:

  • A process evaluation to understand the successes and challenges of the implementation of the service. Implementation is innovative in its use of a consultancy approach where a single organisation acts as a centre of expertise and offers the opportunity for operational efficiency and effectiveness gains for other similar services.
  • An impact evaluation to understand the early stage impacts of the service. Recognising that this programme is still in its early stages of implementation, this evaluation identified some of the early findings of impacts on people affected by cancer, other support services, volunteers and staff, and libraries. 

Interim Report

Macmillan @ West Dunbartonshire Final Report (2019)

This report is the final evaluation for Macmillan @ West Dunbartonshire and summarises the analysis of service data to date, a review of best practice evidence, and interviews with service users, volunteers, library staff and stakeholders. 

Final Report