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By: Telephone

Customer Contact Centre 01389 738282 (Monday to Thursday: 09:00 - 16:30, Friday: 09:00 - 15:30)

Out of Hours Emergencies 0800 1971004

Social Work Emergencies 0800 811505

In Person

The Council Offices are open Monday to Friday 9.30am - 4.30pm.

The Council has also has 2 One Stop Shops, one in Alexandria and one in Clydebank offering a range of services and support to visitors.


By Car:  The postcode for Sat Nav is G82 1QL. Parking is available at the rear of the building on Castle Street.  Public car parking is also available on St Mary's Way and Quay Street.

By Train: The nearest train station is Dumbarton Central.  Service information is available via the Scotrail website.  

By Bus: There are bus stops located at the front of the building and on the opposite side of the road on Church Street. The buses that service these stops are the 1, 1a, 206 and 208/218. Timetables and service information is available on the First Bus website. For the 208/218, timetables are available on the McGills buses website.

Rooms for hire

There are a number of rooms available for hire to the public within 16 Church Street.  Please email to enquire about availability and bookings.  Room capacity and rates per hour are available below.

Room Hire - 16 Church Street
Room Rate per hour*
Civic Space (capacity up to 200 people) £71
South Training Room (capacity 50 people) £38
North Training Room (capacity 24 people) £26
Meeting Rooms (capacity up to 12 people) £14

*Above rates may be subject to change dependent on nature of function.  Requests to hire the space on a Saturday, Sunday or Public Holiday will be subject to a fee of £45 per hour in addition to the rates above. 
Bookings will be for a minimum of three hours.

Make a Complaint

If you are unhappy with a council service, please use our complaints procedure, as this will allow us to deal with your problem as quickly and effectively as possible.