Christmas and New Year Public Holiday Service Availability
Many Council services will be operating an emergency or out of hours service for the Christmas and New Year public holidays.
Details are contained in the information below.
Telephone Contact Centre - 01389 737000
The Contact Centre will be closed on:
- Thursday 25 December 2025
- Friday 26 December 2025
- Thursday 1 January 2026
- Friday 2 January 2026
Rubbish and Recycling
Bin collection
| Usual uplift date | New uplift date |
|---|---|
| Thursday 25 December 2025 | Saturday 27 December 2025 |
| Friday 26 December 2025 | Sunday 28 December 2025 |
| Thursday 1 January 2026 | Saturday 3 January 2026 |
| Friday 2 January 2026 | Sunday 4 January 2026 |
Recycling Centres
Dalmoak and Ferry Road Household Waste Recycling Centres will be closed on:
- Thursday 25 December 2025
- Friday 26 December 2025
- Thursday 1 January 2026
- Friday 2 January 2026
Leisure Centres and Community Halls & Pitch Bookings
For more information on Community Facilities, Outdoor Pitches and Leisure Centres please visit the Christmas and New Year Public Holiday opening hours page.
Educational Services
Further information is available on the Term Dates 2025/26 page.
Libraries & Cultural Services
Please note -
All WDC Libraries will be closed on:
- Thursday 25 December 2025
- Friday 26 December 2025
- Thursday 1 January 2026
- Friday 2 January 2026
WDC Library opening times and contact details are available on the Library branches pages.
Remember you can still browse and borrow eBooks, eMagazines, eNewspapers and eComics from our online Digital Library.
Registration of Births, Deaths & Marriages etc.
Registration Services will be closed on:
- Wednesday 24 December 2025 - closed from 12 noon
- Thursday 25 December 2025
- Friday 26 December 2025
- Wednesday 31 December 2025 - closed from 12 noon
- Thursday 1 January 2026
- Friday 2 January 2026
Should you have an emergency registration enquiry, you can speak to a Registrar on Sunday 28 December 2025 or Sunday 4 January 2025 between 10am - 11am on 07900 052299.
The office reopens on Monday 5 January 2026 at 9.00am.
Homelessness and Housing Options
Our out of hours service will be available from 8am until 8am on the following days.
- Thursday 25 December 2025
- Friday 26 December 2025
- Thursday 1 January 2026
- Friday 2 January 2026
Should you find yourself homeless or threatened with homelessness during this time then please contact us on the Council’s out of hours emergency number Freephone 0800 197 1004.
If your enquiry is not urgent and you have somewhere safe to stay then you can email us at HousingOptionsHomelessness@west-dunbarton.gov.uk, or telephone the homelessness duty service team on 01389 776400 during office hours. Monday to Friday 9am to 4:30pm with the exception of public holidays.
Housing Maintenance and Repairs
An emergency repairs service is available on:
- Thursday 25 December 2025
- Friday 26 December 2025
- Thursday 1 January 2026
- Friday 2 January 2026
Please contact the on-call team on 0800 197 1004.
Scottish Welfare Fund
The Welfare Fund will be closed on:
- Thursday 25 December 2025
- Friday 26 December 2025
- Thursday 1 January 2026
- Friday 2 January 2026
Online applications can be made on public holidays via the link below -
Roads and lighting
Emergency roads and street lighting faults can be reported by calling RALF on Freephone 0800 373635 on the following days.
- Thursday 25 December 2025
- Friday 26 December 2025
- Thursday 1 January 2026
- Friday 2 January 2026
Customers can report non emergency faults via the website or by calling 01389 737542 within working hours.
It would be helpful when reporting a lighting fault to supply the street light column number, the House number/name it is outside or near, the street name and the problem with the light.
Social Work
Social Work Services will continue to be delivered as normal over the Christmas and New Year Public Holidays.
The Social Work Standby Service will be available by phone on 0300 343 1505 during weekends and public holidays.
Home Care Services will be operating on an everyday basis.
Information on NHS opening hours including GP and Pharmacy services are available on the NHS Greater Glasgow and Clyde website.
Working4U Service
The Working4U Service will be unavailable on:
- Thursday 25 December 2025
- Friday 26 December 2025
- Thursday 1 January 2026
- Friday 2 January 2026
Any referrals made to this service will be dealt with on their return.