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What is a Letter of Comfort?

On occasions unauthorised works come to light when a property is due for sale.  In such circumstances Building Standards may be requested to inspect a property with a view to issuing a Letter of Comfort.

Letters of Comfort are only available for works carried out between June 1964 and 1 May 2005.  For works carried out after 1 May 2005 you must apply for a Certificate of Completion where no building warrant was obtained (LATCOM). You should apply for this via the eBuilding Standards portal

A Letter of Comfort does not state that the works comply fully with the Building Regulations. Rather that the Local Authority has inspected the works and have no immediate concerns.

Fees - 4% increase as of 1st April 2020

All fees are payable in advance.

Letter of Comfort Fees
Estimated value of Works Fee (1/4/2020)
£0.00 to £10,000* £309.34
£10,001 to £20,000 £475.90
£20,001 to £40,000 £616.51
£40,001 to £60,000 £757.12
£60,001 and above £1046.99
Works already has Building Warrant Approval but no Completion Certificate £309.34

How to apply for a Letter of Comfort

You can apply for a Letter of Comfort by completing the application form below.

Please note once the application form and fee is received this is treated as an application fee and is non-refundable

Letter of Comfort Application

What happens next

On receipt of the application, arrangements will be made to inspect the property, following which;
  1. A Letter of Comfort will be issued, or
  2. A letter listing items requiring remedial work will be issued.

How to apply for a Letter of Comfort Re-inspection

If following our inspection of the work we are unable to issue a Letter of Comfort. We will write to advise of any remedial work that requires to be carried out.  Once you have completed the remedial works a re-inspection application will require to be made and appropriate fee of £91.94 paid.

Please note once the application form and fee is received this is treated as an application fee and is non-refundable

Letter of Comfort - Re-inspection Application