Skip to content

We want to make services we deliver on the internet easy and our content richer and relevant.  This sometimes involves placing cookies on your computer or mobile device.

Cookies are simple pieces of data stored on your hard drive. They are safe as they cannot be used to disseminate viruses and they can't be executed as code.

The cookies that we use cannot be used to identify you personally as no personal information such as telephone numbers or email addresses are stored within these cookies.

Cookies used on our website

We will save the following cookies on your computer:

Essential

Essential
Name Purpose Expires
 ASP.NET_SessionId  A unique identifier given to you for the duration of your site visit. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account if you log in. Until you close your browser

Online Forms

Online Forms
Name Purpose Expires
 AWSELB - "Amazon Web Services Elastic Load Balancer"  Used to direct your request to the appropriate server. No personal information is contained or used  when you close your browser
 ASP.NET_SessionId  A unique identifier given to you for the duration of your site visit. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account if you log in.  when you close your browser
 firmstep2session  A unique identifier given to you for the duration of your site visit. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account when you log in.  when you close your browser
 irmstep2server  Used to direct your request to the appropriate server. No personal information is stored.  when you close your browser

Our introductory message

You may see a pop-up welcome message when you first visit www.west-dunbarton.gov.uk. We'll store a cookie so that your computer knows you've seen it and knows not to show it again.

Our introductory message
Name Purpose Expires
 seen_cookie_message  Saves a message to let us know that you have seen our cookie message  1 month

Council Tax login

Council Tax login
Name Purpose Expires
 LoginForm  Cookies used when log in to your council tax account.  when you close your browser

Stats cookies

We use Google Analytics to collect statistical data about our visitors. We collect this information in a way that does not identify you and the data is not shared with anybody else.

Stats cookies
Name Purpose Expires
 __utma  Determines the number of unique visitors to the site  2 years
 __utmb  This works with _utmc to calculate the average length of time you spend on our site  30 minutes
 __utmc  This works with _utmb to calculate when you close your browser  when you close your browser
 __utmv  Keeps track of which events (pdf, word documents or external links) are being used on our site, to help improve customer experience.  2 years
 __utmz  This provides information about how you reached the site (eg from another website or a search engine)  6 months

Managing your cookies

You can delete cookies stored on your computer at any time. You can also change your privacy settings to block websites from storing cookies on your computer by visiting your browser's website on how to manage cookies.

For more information on cookies visit www.aboutcookies.org

Opt out of being tracked by Google Analytics

Information on how to opt out of being tracked by Google Analytics across all websites and Google use of cookies:

Google Analytics Opt-out

Google privacy pages

If you set your browser to refuse cookies, please be aware that there will be parts of this website that will not function correctly.

Third party cookies

Our site has a number of pages with embedded videos or other content from a third party. Cookies placed on your computer or mobile device from a third party are not related to www.west-dunbarton.gov.uk.

The West Dunbartonshire Council does not control how a third party uses their cookies. Please check third party websites' privacy policies:

Twitter privacy policy

Facebook Data use policy

FlickR privacy policy

YouTube privacy policy