The Council takes your privacy seriously. We always aim to
follow the guidance provided by the Information Commissioner,
and to comply with the Data Protection Act.
Your data and this web site
You can submit (potentially) personal or sensitive
data to us in the following pages of the web site:
- Request a service online and
Online Payments online forms
- other online forms (Register for an
- when Signing in to Your Account.
When you use our Online Payments forms,
at no time are your card details stored or accessible to the
Council. We use a secure web site called Webpay to take your
payment details. WebPay is a leading internet payment provider and
is provided by Civica UK Limited.
The web site does store cookies on your computer, but these
do not contain personal data or anything that could identify you to
others. Find out more about cookies we use.
How your data gets to us
The pages listed above have SSL encryption. Your
browser will confirm this by showing a closed padlock icon (or
similar) in its toolbar or status bar. Encryption effectively
prevents your data being intercepted when you submit it to this web
What we do with your data
Information which you supply using electronic forms on our web
site will only be used for the purpose(s) stated on the form.
Information which you provide in e-mails to us will only be used
for the purpose (which we reasonably believe) that you give it to
Information which you provide us with may be used for
statistical analysis but will not be used in any way (other than
for its original purpose) which enables you to be identified.
You will not receive unsolicited paper or electronic mail as a
consequence of submitting an electronic form unless we explicitly
ask for and receive your permission.
If you e-mail us, we will not send unsolicited e-mails to your
address unless we explicitly request and receive your
visitors to the site and we will not collect any information about
you except that which is necessary for system administration of the
We carry links from this web site to other sites which we
believe to carry information which you may find useful. We are
unable to guarantee that these links will always work and we make
no representations as to the quality or accuracy of the sites, nor
their terms of operation (for example their policy on privacy).
Page last update:
15 November 2013