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Member Subscription Terms and Conditions

Sports Programme

  • West Dunbartonshire Leisure Trust (WD Leisure) Community Sports Programme will deliver 36 classes from April – March. The price of the classes will be averaged over 10 months.

Membership Rates

  • A monthly subscription will be collected on the 1st of each month until the member cancels in writing.
  • A covering payment will be added to your first monthly subscription should a customer join after the 1st of the month.
  • Payment will not be taken in July and December.

General Conditions of Membership

  • Subscription membership fees are non-refundable.
  • The manager reserves the right to refuse any application for membership.
  • All subscriptions are a legally binding contract between you and WD Leisure.
  • WD Leisure will take the subscription from your registered debit card on the 1st of each month.
  • WD Leisure reserves the right to review monthly membership fees on an annual basis. You will be given one month’s notice of any proposed increase. This notice will be in the form of updated information on our website and email (if email correspondence has been requested).
  • For reasons of safety, places are restricted and applications will be accepted on a first come, first served basis. It should be noted that a class will be cancelled if there are insufficient applications three days prior to commencement of the session.

Cancellation of Membership & Refunds

  • Membership must be cancelled in writing via email to sportsdevelopment@west-dunbarton.gov.uk.
  • Cancellations must be received 28 days in advance of the subscription date. You will continue to be charged in full unless you provide appropriate notice. An invoice will be issued for outstanding fees.
  • Please note refunds will only be processed if the number of advertised classes has not been provided by WD Leisure.

Pausing of Membership

  • In the event of medical circumstances that stop a participant using their membership for a period longer than one month, they may apply for a temporary pause of their membership.  This shall remain at the discretion of WD Leisure. Pausing of membership does not guarantee the retention of a space within the same session. To restart classes, customers need to contact WD Leisure to discuss the reallocation of a space within the programme.

Failed Subscription/Payment

  • For any failed Subscriptions, WD Leisure reserves the right to restrict access to classes until a suitable payment has been made. Failed payments are automatically tried again on the 4th, 7th and 9th of the month. If no contact with WD Leisure has been made within 14 days of non-payment then your child will be removed from their class and will have to join the waiting list if no spaces are available.
  • The monthly subscriptions remain the same for each calendar month and are calculated based on your child receiving 36 classes per year (April to March).

Parent/Carer and Participant Responsibilities

  • Parent/Carer must ensure that contact details are up to date. This is in the unlikely event of a medical emergency, building evacuation or other emergency. Children must be collected promptly at the end of a class.
  • If your child is unwell, we politely request that you do not bring them to their class.
  • Parent/Carer confirms that their child is in appropriate health to participate in their chosen activity and will inform us of any changes to their medical conditions. The Parent/Carer is also responsible for overseeing the participant’s health and wellbeing to ensure they remain fit to take part throughout their involvement in WD Leisure programmes.
  • Parent/Carer is responsible for ensuring that all contact, emergency contact and medical details are disclosed accurately when enrolling their child into WD Leisure programmes. Parent/Carer is also responsible for notifying WD Leisure of any changes to these details.
  • Parent/Carer is responsible for accompanying their children to the session and are responsible for their safety after the session. If your child is not collected at the end of the session, we will attempt to contact you and the emergency contact. Please note that if we are unable to establish communication, we will be required to follow our Child Protection Guidelines and contact the Police.
  • Parent/carer and participants will comply with the rules relating to the use of all facilities and equipment and follow instructions of the coaches.
  • Participants invited to join a class from a waiting list will be given 3 days to accept or reject the offer. After this timescale has been exceeded, the participant will be removed from the waiting list.  

Coaching Policies & Procedures

  • All WD Leisure Coaches have current PVG disclosure checks.
  • WD Leisure reserve the right to appoint a new coach to a class at any time.
  • WD Leisure reserve the right to remove a participant from a class, should they be displaying disruptive, dangerous and/or inappropriate behaviour.

Dress code & hygiene

  • All children should wear appropriate clothing for sports activity.
  • Long hair should be tied back, and all jewellery should be removed.
  •  In the event of a child having a verruca on their foot, cut on their hand or other wound, this should be covered by a plaster.

Liability

  • WD Leisure’s liability for injury to a member and/or damage or loss to member’s property is strictly limited to any injury, damage or loss suffered as a result of negligence of WD Leisure or it's staff during the session. WD Leisure will not accept liability for personal property brought into facilities or sessions.

Photographs and Videos

  • You must inform WD Leisure when enrolling your child, if you do not wish your child to be photographed or filmed. Images or footage may be used for marketing and/or recognition purposes.

Personal Information 

  • WD Leisure will keep parents/carers up to date with class specific and Sports Development updates and information via email. By providing your email address you give consent for us to use it for this purpose.
  • WD Leisure may require to contact you via phone or text. By providing your phone number you give consent for us to use it for this purpose.
  • All personal information provided by the participant or parent/carer will be treated as confidential.

Changes to Terms and Conditions

  • WD Leisure reserve the right to change these terms and conditions at any time and will notify you of these changes.