Information on applying for a new card or getting a replacement card.

Residents of West Dunbartonshire can apply for a national entitlement card under 3 categories:

  • If you are aged 60 and over. View more information including reductions on alternative methods of transport.
  • Residents with a disability. View the Eligibility Criteria.
  • Young Person National Entitlement Card also known as Young Scot NEC for 11-25 year olds. For further information visit or call The Young Scot Info Line on: 0808 801 0338.

How to apply

If you are applying for a NEC card for the first time, requesting a replacement, updating your photograph or renewing an expired/expiring card you can now do this online at

You can also apply for your over 60’s card at most post offices. Please visit for more information on other ways to apply and a list of acceptable proofs for identity, photographs and address. 

Instructional video on how to apply for a NEC and free bus travel through

How to apply for disabled concessionary travel

Replacement cards

If you are requesting a replacement over 60’s or Disabled card, updating your photograph or renewing an expired/expiring card you can do this online at

You can also contact the SPT’s Concessionary Travel Unit as follows:

For a replacement Young Scot Card please use the contact use at the details noted below. 

Contact details

Additional Information

Free bus travel for under-22s 

Young people aged 5 – 21 will be able to access the new free bus scheme in January 2022 using the National Entitlement Card (NEC) or Young Scot branded NEC. Please see Young Scot page.