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Registration information

When someone has passed away there are a number of government departments and council services that need to be told.  Up until now you have had to notify all these departments individually. The Tell Us Once service aims to reduce the number of local and central government departments that you have to contact.

Tell Us Once is offered automatically and delivered to you when you are registering a death.  It is an optional service but most people choose to use this service. It saves them time at a stage in their lives when they are busy dealing with the loss of a loved one.

Update - July 2021

While deaths are continued to be registered remotely via the telephone – Tell Us Once is still being offered by providing you a unique code in order for you to complete the service via the Tell Us Once website or by telephone.  Please do not call the Tell Us Once service until you have received the Tell Us Once paperwork from us.   

Who we can give information to:

We can notify local and central government departments after you have registered a birth or a death relating to:

  • Blue Badge
  • Child Benefit
  • Driving Licence
  • Early Years Programme - Book bug
  • Employment Support Allowance
  • Families Information Service
  • Housing and Council Tax Benefit
  • Incapacity Benefit
  • Income Support
  • Job Seekers Allowance
  • Passport
  • Tax Credit

All the information you give us is confidential and will be treated securely.  The organisations we talk to will only use the information we give them as the law allows. 

It is your responsibility to make sure that all information you give us is up to date.  If your circumstances change or you realise that the wrong information has been given, you will need to contact the relevant organisations yourself.