West Dunbartonshire Council Services structure Charts

Citizen, Culture & Facilities

The Citizen, Culture and Facilities (CCF) Service is responsible for Libraries, Museums, Communications, Building Cleaning, School Meals, Janitorial Services, Events, Performance and Strategy, Contact Centres, One Stop Shop services, Complaints, Websites, Clydebank Town Hall and monitoring of the West Dunbartonshire Leisure Trust.


The Education Service is responsible for a range of statutory and non-statutory services across the Council including Early Learning and Childcare, Primary, Secondary and Additional Support Needs schools.

We have an inclusive and individualised approach to meet the needs of the children and young people of West Dunbartonshire. Working closely with parents and carers, a range of advice and support agencies, and the young people themselves, our aim is to give them the best possible start to life. We offer a range of curriculum and extra curriculum experiences that suit their individual needs, talents and interests ensuring that they attain and achieve their full potential to play their part in 21 Century Scotland and beyond.

Housing & Employability

Housing and Employability comprises a wide range of services covering Communities, Housing Development & Homelessness, Housing Operations, Building Services, Housing Asset & Investment, Private Sector Housing Grants, and Working 4U. The services aim to build on community empowerment, support people in West Dunbartonshire to improve their employability skills, access to community-based learning and financial situations. This service also performs the housing landlord function encompassing tenancy and estates management, housing support, housing led regeneration, delivery of new housing, repairs, maintenance and asset improvement services , capital investment programme, private housing grants, and delivers the Strategic Housing Authority role ensuring the provision of high quality affordable housing in safe and attractive areas. In addition the service also fulfils the statutory homelessness and homelessness prevention duties providing a wider housing solutions offer to West Dunbartonshire communities.

People & Technology

People and Technology comprises a wide range of services covering Strategic People and Change, ICT, Corporate Administration Support, Transactional Services (HR advice, pensions and pay), Health, Safety and Risk and Organisational Resilience.

The service ensures the workforce has the capacity to deliver key organisational objectives supported through modern efficient information communication technology. Leading and delivering excellent support services to our partners and internal colleagues to drive continuous improvement and transformation in service delivery across all teams which in turn supports organisational change and modernisation of working and people practices in the achievement of Council strategic plans and priorities.

Regulatory & Regeneration

Regulatory comprises a wide range of services covering legal, trading standards, licensing, records management, planning and building standards, environmental health, democratic and registration services. Regeneration provide a range of services assisting businesses across the area and leads on projects to regenerate the area.


The Resources Service is responsible for a wide range of financial and administrative services, including Financial Management and control, Central Administrative support services, Revenues and Benefits, and Internal Audit and Fraud.

Roads & Neighbourhood

Roads & Neighbourhood comprises a wide range of services covering Roads and Transportation, Greenspace, Fleet, Waste Management and management and delivery of the Council’s capital projects.


Responsible for the operational oversight of West Dunbartonshire Health & Social Care Partnership (WD HSCP), which is the joint delivery vehicle for those integrated services delegated to the Integration Joint Board (except for NHS acute hospital services) as set out within its integration scheme. The West Dunbartonshire Health & Social Care Partnership Board was formally established on the 1st July 2015, with the Health & Social Care Partnership becoming "live" on that same date.

The West Dunbartonshire Health & Social Care Partnership vision is Improving lives with the people of West Dunbartonshire which will be implemented through delivery of Our Key Strategic Priorities: Early Intervention, Access, Resilience, Assets and Inequalities.