West Dunbartonshire Council Services structure Charts

Citizen, Culture & Facilities

The Citizen, Culture and Facilities (CCF) Service is responsible for Libraries, Museums, Communications, Building Cleaning, School Meals, Janitorial Services, Events, Performance and Strategy, Contact Centres, One Stop Shop services, Complaints, Websites, Clydebank Town Hall and monitoring of the West Dunbartonshire Leisure Trust. Together we have a great opportunity to make a difference every day, and improve the lives of the residents of West Dunbartonshire.


Education, Learning & Attainment is responsible for education services in West Dunbartonshire. This includes Pre-school, Primary, Secondary and Special Schools.

We work together to ensure that everyone in our community is valued and has the opportunity to learn for life and to achieve their potential. Our aim is to ensure that everyone in West Dunbartonshire has the opportunity to become successful learners, confident individuals, responsible citizens and effective contributors

Housing & Employability

Housing and Employability comprises a wide range of services covering Communities, Housing Development & Homelessness, Housing Operations and Working 4U. The services aim to build on community empowerment, support people in West Dunbartonshire to improve their skills, learning and financial situations. This service also performs the housing landlord function encompassing tenancy and estates management, and delivers the Strategic Housing Development & Homelessness role ensuring the provision of high quality affordable housing in safe and attractive areas.

People & Technology

People and Technology comprises a wide range of services covering Strategic People and Change, ICT, Transactional Services (HR advice, pensions and pay), Health, Safety and Risk and Organisational Resilience.

The service ensures the workforce has the capacity to deliver key organisational objectives supported through modern efficient information communication technology. Leading and delivering excellent support services to our partners and driving continuous improvement in service delivery across all teams which in turn supports organisational change and modernisation of working and people practices in the achievement of Council strategic plans and priorities.

Regulatory & Regeneration

Regulatory comprises a wide range of services covering legal, trading standards, licensing, records management, planning and building standards, environmental health, democratic and registration services. Regeneration provide a range of services assisting businesses across the area and leads on projects to regenerate the area.


The Resources Service is responsible for a wide range of financial and administrative services, including Financial Management and control, Central Administrative support services, Revenues and Benefits, and Internal Audit and Fraud.

Roads & Neighbourhood

The Roads & Neighbourhood Service is delivered through a collaboration and shared strategic management model. Inverclyde and West Dunbartonshire Councils have appointed Gail Macfarlane, shared Head of Service to strategically manage roads and transportation services in both councils. This will create resiliency and efficiency through collaboration.

Supply, Distribution & Property

Supply, Distribution and Property Service Reform delivers wide ranging services which help support the day to day running of the council, providing a positive workplace for our employees, and ultimately delivering better outcomes for the residents of West Dunbartonshire.  We provide services to improve the lives of all who work, live, and visit West Dunbartonshire.


Responsible for the operational oversight of West Dunbartonshire Health & Social Care Partnership (WD HSCP), which is the joint delivery vehicle for those integrated services delegated to the Integration Joint Board (except for NHS acute hospital services) as set out within its integration scheme. The West Dunbartonshire Health & Social Care Partnership Board was formally established on the 1st July 2015, with the Health & Social Care Partnership becoming "live" on that same date.

The West Dunbartonshire Health & Social Care Partnership vision is Improving lives with the people of West Dunbartonshire which will be implemented through delivery of Our Key Strategic Priorities: Early Intervention, Access, Resilience, Assets and Inequalities.