There continues to be rapid and significant changes across the public sector. We live in a digital age where demand for council services and expectations of service levels continue to increase at a time the council is facing significant financial challenges.
The council needs to ensure we are fit for the future by leveraging the use of technology, to deliver affordable, efficient, sustainable, and digitally enabled services that meet residents and employees needs and expectations. To prepare for this, there has been sustained investment in ICT in recent years, building a strong foundation for the future and enabling delivery of services in new and innovative ways.
ICT is part of the People and Technology service, and this ICT strategy been developed in support of the Council’s core strategic ambitions across business service areas as reflected in the Council Strategic 5-year plan 2022-27.