Efficient and effective frontline services that improve the everyday lives of residents

Performance wheel priority 5

PI Status Key: Red = Alert, Amber = Warning, Green = Okay, Grey = Unknown

Efficient and effective frontline services that improve the everyday lives of residents
Outcomes	What we will measure and How we are doing
Outcome 1 A continuously improving Council delivering best value	% of Local Government Benchmarking Framework performance indicators prioritised by the council that have improved locally
	Income generated as a % of total revenue budget
	Percentage of income due from council tax received by the end of the year %
	Proportion of operational buildings that are suitable for their current use %
Outcome 2 A committed and skilled workforce	Percentage of Council employees who agree or strongly agree that in general, my morale at work is good
	Percentage of educational establishments receiving positive inspection reports
	Sickness absence days per employee (local government)
	Sickness absence days per teacher
Outcome 3 Sustainable & attractive local communities	% of total household waste that is recycled
	Number of attendances per 1,000 population for indoor sports and leisure facilities
	Percentage of residents reporting satisfaction with local road maintenance
	Street Cleanliness Index - % Clean

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