West Dunbartonshire Council is committed to engaging with its people and communities to ensure they can have a say on how local services are designed and delivered. We see engagement as a vital element in our Community Empowerment Strategy.


The ways we engage, use insights gained and feedback:


Overarching Consultations – West Dunbartonshire Council seeks the views of residents, business owners, visitors and stakeholders on a range of topics.


Citizens Panel – At least once per year we survey members of our Citizen Panel to get their views on key topics and priorities. We use information to inform policy and practice. Reports are published on our public website for each survey carried out.


Council Telephone Survey – Every month we survey West Dunbartonshire residents on their experience of council service and areas such as anti-social behavior. Information is feedback to our services to support improvements, and quarterly/annual reports are posted on our public website.


Service Engagement – Individual services also engage with the public for feedback, participation and engagement. These include but are not limited to:


Scheme of Establishment for Community Councils



Petitions - Allow people to raise issues directly with the Council, either as an individual or on behalf of an organization. Petitions can come from any West Dunbartonshire based person or community organization. All valid petitions will be considered in public at the relevant committee.