We aim to assist vulnerable people, of all ages, to live independently within their own homes wherever possible.
A range of different services are available to support people in their own home. The services you receive will be based on our assessment of your needs. We will involve you and your family or carer in this assessment.
Assistance with personal care
Assistance with meal preparation
Assistance with shopping, and domestic tasks
Collecting prescriptions and pensions and paying bills
Providing an alarm system so that you can get help in an emergency.
Nursing and personal care for all ages
Home Care services for 42 days on discharge from hospital
To find out more about charging, please see our paying for care page.
For Community Alarms there is a charge of 5.40 per week. Everyone is subject to this charge.
For meals there is a charge of £2.30 per meal. Everyone is subject to this charge
Practical tasks such as shopping, domestic tasks, and pension collection are subject to a charge.
One of our staff will visit you to assess your income and make sure you are receiving all the benefits you are entitled to. They will also work out the amount of any charges you are due to pay.
After the visit you will receive a letter telling you how much if anything you will need to pay.
You will only be charged for the services you receive. You will not be charged if you are on holiday, or in hospital and not receiving any services.
Further information on charging and the process involved, are available on our Assessing your needs page
If you choose not to provide us with your financial details the maximum charge for services will be applied.
In cases of hardship in the first instance you should contact the Home Help Organiser dealing with your assessment.
There are a number of ways in which you can pay Care at Home charges. Further information is available on the Care at Home - Payments options page.
Day services can help individuals stay active, meet with other people and give carers a break. People may only access these services for a short while, for example to regain confidence after a fall or spell in hospital.
WDC Day Centres
Crosslet House- Day Care
|Margaret Mary McQuade||
Tel.: 01389 603800
Queens Quay House
Tel.: 01389 603850
Further information on living independently at home is available on the Health and Social Partnership website.