Appeals
What if I don't agree with my homeless decision?
If you think that we have made a wrong decision, by law, you have the right to appeal. You will have 21 days after you get your decision to make an appeal. You can make an appeal either in writing or in person.
Among the areas where important decisions are made and where you may think a wrong decision was made are:
- Whether you are homeless or not
- Whether we have made a reasonable offer of housing
- Whether you will be made another offer of housing
You will learn the outcome of your appeal normally within 5 working days.
If you are dissatisfied with any decision we have made in your case, you should write within 21 days of receiving notification to:
Housing Solutions Service Team Leaders
- Laura Crawford - laura.crawford@west-dunbarton.gov.uk
- Or Kathryn Smith - kathryn.smith@west-dunbarton.gov.uk;
- Or Leigh Pentland - leigh.pentland@west-dunbarton.gov.uk
16 Church Street,
Dumbarton,
G82 1QL
You may wish to take independent legal advice before submitting your appeal. Assistance with your appeal or with any other matter relating to your homelessness application can also be requested from Citizens' Advice or from Shelter Scotland.
Contact details are as follows:
Citizens Advice Bureau
Telephone: 0800 484 0136
Shelter Scotland
Telephone: 0808 800 4444