Payment & Refunds

For reasons of safety, places are restricted and applications will be accepted on a first come, first served basis. It should be noted that a block will be cancelled if there are insufficient applications three days prior to commencement of the block.

Any request to cancel a booking must be made at least 24 hours in advance of the block commencing. A 50% refund will be given if you cancel prior to the commencement of your third session. WD Leisure will not be responsible for any refunds after this time. Class fees are non-refundable where the participant has either missed a class or decided to withdraw from the programme altogether.

All fees must be paid in full prior to the participant starting the programme.

The Coordinator/Coaches reserve the right to cancel or amend the arrangements for the programme. In the event of cancellation, participants will be issued with a full refund, and West Dunbartonshire Leisure will not be responsible for any further compensation. Please note refunds will only be processed if the number of advertised classes has not been provided by WD Leisure. In the event of a venue closure we will make every attempt to contact our customers as soon as possible.

Liability

WD Leisure’s liability for injury to a member and/or damage or loss to member’s property is strictly limited to any injury, damage or loss suffered as a result of negligence of WD Leisure or its staff. With this exception WD Leisure will not accept liability for the safety of members and guests and their personal property brought into facilities.

Parental Responsibilities

Parents/carers should accompany their children into the venue and are responsible for their safety before and after the sessions.

Parents/carers must ensure that contact and details and medical conditions are up to date. This is in the unlikely event of a medical emergency, building evacuation or other emergency situation. Children must be collected promptly at the end of a class. 

If your child is unwell, we politely request that you do not bring them to their class.

Parents/carers will be responsible for monitoring the participant’s physical condition throughout the programme and should any unusual symptom(s) occur they must immediately stop the participant from any further participation and inform the Coaches or Sports Development Coordinator of the nature of the symptom(s) experienced.

Parents/carers will confirm that the participant is in good health and suitable to take part in the programme.

Parents/carers are responsible for ensuring all details are disclosed accurately at point of enrolment and will notify WD Leisure of any changes that have occurred.

Parents/carers and participants will comply with the rules relating to the use of all facilities and equipment.

Coaching Policies & Procedures

All WD Leisure Coaches are qualified and have current PVG disclosure checks.

We reserve the right to appoint a new coach to a class at any time.

Participants

All children should wear appropriate clothing and footwear for sports activity.

Long hair should be tied back and all jewellery should be removed.

The participant agrees to abide by the rules laid down by the Sports Development Coordinator and Coaches.

Photographs

It is possible that photographs may be taken for promotional purposes. If you have any objections to your child being photographed, please inform us in writing by emailing us at sportsdevelopment@west-dunbarton.gov.uk  before the start of the programme.