The Special Uplift Service will resume as normal from Monday 22 June. Uplifts can be arranged by calling the Contact Centre on 01389 737000, Mon - Thu 9am - 4.30pm and Friday 9am - 3.30pm. Information on charges and items that we can and cannot uplift is available on the Special Uplift page.
Before you book an uplift, why not donate your large household items you no longer need instead. If you items are still in good condition you can have them collected for free by calling the National re-use phone line on 0800 0665 820. The helpline will arrange for a local re-use organisation to collect your item and pass it on to be used by someone else. Alternatively visit Recycle for Scotland website for an online form and more information on the scheme.
If your large household items are damaged or cannot be reused Waste Services operate an uplift service to help you dispose of them. We aim to pick up general household and white goods items within ten working days after receiving your payment. However this timescale is only a guide, which means it could take longer than this.
We charge £22.52 in advance for this service which can be arranged by calling the Contact Centre on 01389 737000, Monday - Thursday 9am- 4.30pm & Friday 9am- 3.30pm. This charge covers approximately 10 items with an itemised list taken at the time of booking.
If you have over 10 items this will cost more. We will carry out a visit to your home to assess how much this will cost. This will also have to be paid in advance. This is charged as timed work and will start at £103.51 per hour.
Once you have requested your uplift you must ensure that:
If you need construction waste such as kitchen units, bathroom suites, internal doors or any items from home improvements collected. We will charge a minimum of £77.06 and will again carry out a home visit to advise you of the total cost.
You can take any bulky items to our Household Waste Recycling Centres free of charge.