Strategic Plan 2022-2027 Performance Framework

Strategic Plan Performance Indicators

Strategic Priority 1 - Our Communities - Resilient and Thriving

• % of Public space CCTV cameras operational
• % of anti-social behaviour cases resolved
• % of council resources directed by communities
• % of all street light repairs completed within 7 days
• Number of attendances per 1,000 population for indoor sports and leisure facilities
• % of children who have reached all of the expected developmental milestones at the time of the child's 27-30 month child health review
• % of adults supported at home who agree that they are supported to live as independently as possible
• % of air quality monitoring stations complying with the national objective for nitrogen dioxide 
• % of youth homeless presentations
• Number of visits to funded and part funded museums and heritage centres (in person & virtual) per 1,000 population
• Number of library visits (physical and virtual) per 1,000 population
• % of 3 & 4 year old children at ELC achieving the benchmark in literacy
• % of 3 & 4 year old children at ELC achieving the benchmark in numeracy
• % of ELC achieving meeting the National Standard Criteria of good and above
• % of children and young people achieving Curriculum for Excellence levels in literacy
• % of children and young people achieving Curriculum for Excellence levels in numeracy
• % of establishments delivering good or very good high-quality learning & teaching
• % of school attendance

Strategic Priority 2 - Our Environment - A Greener Future

• % residents satisfied with the street cleaning service
• % Residents satisfied with Parks & open spaces
• % of total household waste that is recycled
• Air Quality: PM10 Concentration
• Tonnage of biodegradable municipal waste landfilled
• Tonnage of carbon dioxide emissions from Council operations and assets
• Number of new supply social housing for rent
• % Residents satisfied with roads maintenance
• % Satisfaction with quality of new build council housing
• % of serious road related defects repaired within 2 working days of being reported
• % of council houses that are energy efficient 

Strategic Priority 3 - Our Economy - Strong and Flourishing

• Number of businesses given advice and assistance to start up through Business Gateway
• % of procurement spent on local small/medium-sized enterprises and SMEs who have a presence in West Dunbartonshire
• Immediately available employment land as a % of total land allocated for employment purposes
• % of young people entering a positive destination
• Number of local people entering employment through Working 4U
• Number of local people gaining a full qualification through Working 4U
• Number of people receiving support through Working 4U with more than one barrier to employment
• % of local people with increased or sustained income through reduced debt liability/debt management

Strategic Priority 4 - Our Council - Inclusive and Adaptable

• % of Council employees satisfied with WDC as a place to work
• % employee attendance improvement rate (teachers & local govt.)
• Rent collected as a % of total rent due
• Cost of collecting council tax per dwelling £
• % of income due from council tax received by the end of the year %
• No. of transactions undertaken online
• Income generated as a % of total revenue budget
• % of residents who are satisfied with the Council website
• % of stage 1 complaints responded to within 5 working days.
• % of residents who feel the Council communicates well with them
• Residents satisfaction with Council services overall
• % of committee agendas published within standing order timescales